This document was generated by AI and has not been reviewed by a licensed attorney.
1. Information We Collect
TagNYC collects the following information when you create an account:
- Email address — used for authentication and account recovery
- Handle (tag name) — your public display name, 3 to 16 characters
- Tag data — the virtual graffiti strokes you create and publish
- Usage data — IP address, device type, and interaction events (via PostHog analytics)
2. How We Use Your Information
- To provide and maintain the Service
- To authenticate your account and prevent fraud
- To moderate user-generated content
- To analyze usage patterns and improve the Service
- To send service-related emails (account recovery, purchase receipts)
3. What We Do Not Collect
- We do not collect real names unless you use them as your handle
- We do not collect payment card details (processed by Stripe)
- We do not sell or share your data with third parties for advertising
- We do not track your location outside the map view
4. Data Retention
Active tags are retained for 30 days unless protected by Buff Protection. Buffed (expired) tags are retained as ghost outlines for 7 additional days, then permanently deleted. User accounts and handle history are retained until account deletion is requested.
5. Children's Privacy
TagNYC is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided personal information, contact abuse@tagnyc.co.
6. Your Rights
- Access: Request a copy of your data
- Deletion: Request account and data deletion
- Export: Request export of your tag data
- Opt-out: Disable analytics tracking
To exercise any of these rights, email hello@tagnyc.co.
7. Cookies
TagNYC uses local storage for session management and analytics. We do not use third-party advertising cookies.
8. Security
We use industry-standard security measures including HTTPS, password hashing, and rate limiting. However, no method of transmission over the internet is 100% secure.
9. Building Data
Building geometry and metadata are derived from NYC Open Data, which is publicly available. TagNYC does not collect or display private property owner information.
10. Changes to This Policy
We may update this Privacy Policy at any time. Continued use after changes constitutes acceptance.
11. Contact
Questions about privacy? Email hello@tagnyc.co.